Privacy policy

Privacy statement

Lanullva APS (Lanullva)'s processing of personal data

It is important to feel safe when shopping in an online store:
Lanullva aims to treat all personal data with respect and care. Based on functionality and user experience, we collect information from you who visit our website. We use this information to optimize our content, look at usage patterns and adapt targeted advertising. To do this, we use cookies on our website.
Lanullva can also use customer information to adapt and improve our services, but we guarantee that no one else may use customer information for marketing purposes. We will never sell your email address or other information to a third party, and you will not receive newsletters by email from us unless you have agreed to it yourself.
We would like to point out that it is not permitted to send sensitive personal data or national identification numbers by e-mail, unless the content is encrypted.

The purpose of the processing

The purpose of our processing of your personal data is to identify you as a customer, and fulfill the agreement you have with us. Our processing of personal data is handled by our skilled employees. Personal information is information that can be linked directly to you as a person, for example name, e-mail address and address. Such information is necessary for us to be able to serve you as a customer and to be able to deliver the goods you have ordered, and to contact you with information and updates related to your order. We are required to keep this information in connection with accounting, tax handling, and any warranty and return handling.

All employees in Lanullva are subject to confidentiality. The duty of confidentiality applies not only outside the company, but also internally between colleagues and goods, even if the employment relationship has ended.

What personal data is processed

Information processed by us can be categorized as follows:
Administrative information such as e.g name, telephone number, e-mail address, job title and which company you work for and information about behavior on our website (online shop), such as e.g which articles you read or products you look at and what you show interest in.
Customer account
If you choose to create a customer account, we will store the personal data you provide. With a customer account, you get access to "My page" after logging in. Here you will see your saved personal data, which you can correct or change. You also get access to order history.
A customer account makes it easier for you to shop, as your contact information is filled in at the checkout after logging in.

Treatment basis

Valid grounds for processing:
We only collect information about you to send you relevant information that you yourself request, to fulfill an agreement we have with you or because we believe it is in your interest. We never use the information for anything other than what we have stated.
If we have to process sensitive personal data in order to fulfill an agreement with you, we will obtain your consent to this in advance of the processing. The consent limits the processing to only the information that is necessary for Lanullva to be able to fulfill the specific agreement.
You can withdraw your consent at any time. The processing of the relevant personal data will then cease.

Disclosure of personal data

Personal data may be disclosed to public authorities, if this follows from a statutory obligation to provide information or a duty to disclose. Any third parties who receive personal data from us are subject to the duty of confidentiality, through the conclusion of an agreement.

Your rights

Right to access, correction and deletion
You have the right to request information about the personal data we hold about you at any time. If the information is incorrect, you can request that the information be corrected or removed. We cannot remove your information if there are statutory requirements for it to be stored, such as e.g accounting rules or other legitimate reason for retaining the information, such as e.g outstanding debt. You can withdraw your consent to us using your information for marketing purposes at any time. You can contact us by sending an e-mail to post@lanullva.en
If you have created a customer account, you can correct or change your personal information yourself by logging in to my page.

Information cookies / Cookies

By using Lanullva's websites, you agree that we can set cookies in your browser:
"Cookies" are a standard technology that most websites use today. A cookie can be described as a small text file that is placed in your browser's internal memory. It gives us the opportunity to get an overview of which products are presented and other statistics that we use to make our websites better for our users. The most used browsers are set up to accept cookies automatically